ARTICLE
MAR132020 | Product purchasing limits |
Providing access to products for everyone
We understand our customers want to prepare by stocking up on the essentials. Texans must continue to prepare, but panic does not promote progress.
For the long term, H-E-B is in a good in-stock position on many of the items our customers need and we are working around the clock to restock our shelves. To help protect the supply chain in Texas, we’ve implemented temporary purchase limits on certain items. Limiting product purchases and store hours is a proven way to ensure the best service and product availability for all customers.
While our customers might notice supply of some products low or temporarily out of stock, we encourage them to check back with us if they cannot find what they need, as we’ll continue to restock our products.
In the video below, H-E-B’s President, Craig Boyan, talks about what we’re doing with surges of demand on products, and how we’re working around the clock to get products to Texans as fast as possible.
Returns
Out of an abundance of care and concern for all H-E-B customers, we will not accept returns on the following categories that were purchased in anticipation of the coronavirus outbreak:
- Paper Towels
- Bath Tissue
- Thermometers
- Analgesics
- Disinfecting Sprays
- Disinfecting Wipes
- Frozen Food
- Liquid/Bar Soap
- Hand Sanitizer
- Cold/Allergy/Sinus Medications
- Vitamins/Supplements
- Laundry detergent
The following product limits do not apply to Central Market stores. Click here for Central Market product limits.
In an effort to make sure all customers have access to products they need, H-E-B is limiting the purchase of the following items per shopping trip/transaction: (updated 4/13)
Product Limits
Food items
- Eggs (smaller than 30 count) – 2 items
- Eggs (30 count and larger) – 1 item
- Pasta Sauce: 4 items
- Rice – 4 items
- Dried Beans – 4 items
- Powdered Milk – 2 items
Non-food items
- Acetaminophen – 2 items total (includes baby, trial and travel sizes, OTC)
- Baby wipes – 2 items
- Sanitary tampons, pads and liners – 2 items
- Incontinence – 2 items
- Puppy Pads – 1 item
- Bath tissue multipack (SA, Gulf, Border, Central TX, W TX, N TX) – 1 item
- Bath tissue single roll (SA, Gulf, Border, Central TX, W TX, N TX) – 2 items
- Bath tissue (Houston area) – 2 items
- Paper towels: 2 items
- Disinfecting & antibacterial sprays – 2 items
- Disinfecting & antibacterial wipes – 2 items
- Trial and travel size disinfecting & antibacterial sprays/wipes – 2 items
- Liquid bleach – 2 items
- Hand sanitizer – 2 items
- Hand soap – 2 items
- Aloe Vera – 2 items (Digestive Health, Skincare/Suncare, Healthy Living)
- Hydrogen peroxide – 2 items
- Rubbing (Isopropyl) Alcohol/swabs – 2 items
- First Aid and Cleaning Gloves – 2 items
- Masks – 2 items
8 comments:
Limiting tampons to 2?
Man, pussy never gets respect in Brownsville.
Is that only 2 beans or two lbs or 2 dozen or what?
New logo Hispanics Eat Beans HEB...
And all the hoarders can’t get a refund on the stuff they bought.
Shit man a guy on YouTube made a face mask with Trojans.
So now that gas is cheap, will HEB and other groceries to stores are going to lower their product prices? It seems that whenever fuel costs rises, they always increase prices, shouldn't they lower the prices now to be fair?
The only people here making money are the cops they are everywhere but doing private gigs and using city issued stuff...
There should be some kind of regulations where compaines should hire private security firms and not hire cops to use city issued equipment.
More than half of the items on their list is NEVER available so why is this billionaire making a big stink? They sold 6 million dollars of stuff the other day on only ONE store and they don't have toilet paper GIVE ME A BREAK
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